Dimitra's Workshop

Shipping

All items are handmade to order so feel free to contact us in order to inform you about the time we would need to make the one you wish.

All orders are carefully packaged and sent in a bubble mailer envelope. We have tried to ship in the most economical way possible. We ship first priority, registered air mail, and the shipping cost is an average of places to which we ship.

When your order is shipped, Etsy will send an email to the address connected with your Etsy account with your delivery confirmation number.

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For USA customers:
USPS will only attempt a delivery twice, so please make arrangements if you are unable to be there. If someone is not at the location to accept the package, it may be returned to sender after one attempt depending on the delivery service.
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We cannot guarantee a delivery date due to Customs, however, be aware it could take up to 14 business days to receive your item(s).

Orders are not insured. If you would prefer to have your package insured against loss or damage, please let me know and request insured shipping and we will set up a reserve listing for the balance.
We are not responsible for items being held at customs for any reasons & for items lost, damaged or delay in post.
We will post the items to your Etsy address unless otherwise requested.
As customs regulations vary from one country to another, customs fees are entirely the buyer’s responsibility.